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AG believes that ‘inclusive recruitment’ means doing things differently
The war for talent is a very real one in the insurance world. And attracting new talent is becoming increasingly difficult, especially because the insurance field requires a wide range of skills, from warm human contact with customers to the technical follow-up of (claims) files.
The creation of health ecosystems becoming a reality
Through Impact24, we constantly look to expand to adjacent businesses where we can offer customers a broader range of services, such as in healthcare. That is why we’ve been scaling up our efforts across the Group, inspired by the success we have enjoyed in markets like Portugal, considered as a Centre of Excellence thanks to the experience of worldclass health insurer Médis.
Outperforming the market in 2023 as the No.1 insurer in Belgium
Interview with Heidi Delobelle, CEO Belgium